1. Client Background

The client is a Norway-based company operating in the engineering and consulting sector. As part of their workplace improvement initiative, they aimed to replace outdated seating with ergonomic chairs that support long working hours and promote employee well-being.

After reviewing several suppliers, the client selected us due to our expertise in ergonomic chair manufacturing, consistent product quality, and experience serving international corporate clients.

2. Customer Requirements & Project Objectives

During the initial consultation, the client outlined the following key requirements:

1. 50 ergonomic office chairs for employee workstations.

2. Adjustable ergonomic features, including seat height, backrest tilt, and lumbar support.

3. Breathable and durable materials suitable for daily office use.

4. Modern and professional appearance that matches a Nordic-style office interior.

5. Compliance with general ergonomic and safety standards.

Comfort, durability, and long-term usability were the main priorities for the project.

3. Product Selection & Customization Process

Based on the client’s needs, we recommended a proven ergonomic chair model with configurable options:

• Ergonomic Structure: High-back design with adjustable lumbar support and headrest.

• Material Selection: Breathable mesh back combined with high-density foam seat cushion.

• Adjustment Features: Multi-level tilt mechanism and adjustable armrests.

• Base & Mobility: Reinforced nylon base with smooth-rolling casters for office flooring.

• Color Selection: Neutral grey and black tones to complement the minimalist Nordic interior.

• Design Confirmation: Detailed specifications and product images were approved prior to production.

This configuration ensured comfort while maintaining a clean and professional visual style.

4. Production & Quality Assurance

The 50 ergonomic chairs were manufactured following strict quality control procedures:

• Component inspection before assembly

• Mechanism and adjustment function testing

• Load-bearing and stability tests

• Upholstery quality and stitching checks

• Final inspection before packaging

Production was completed within 10 days, meeting the client’s delivery schedule.

5. Logistics & Delivery

To ensure smooth delivery to Norway, our logistics team arranged:

• Export-standard carton packaging with internal protection

• Clearly labeled components for easy identification

• Consolidated international shipment with full tracking support

• Coordination with the client’s receiving warehouse

All chairs arrived safely and were ready for immediate use.

6. Customer Feedback & Project Results

After several weeks of use, the client shared positive feedback:

• Noticeable improvement in employee seating comfort

• Easy adjustability allowing users to customize their seating positions

• Stable construction and smooth movement during daily work

• Modern appearance that enhanced the overall office environment

• Reliable communication and delivery process

The client expressed satisfaction with the project outcome and showed interest in future seating upgrades.