1. Client Background

• Local Algerian furniture suppliers lacked the capacity to produce 50 executive desks in under 12 weeks (the firm’s deadline for the new team’s onboarding).
• Imported furniture from Europe was 40% over budget, with limited options for durable materials (essential for the firm’s high-usage workspaces).

2. Customer Requirements & Project Objectives

1. Regulatory Compliance: Meet Algeria’s Ministry of Environment eco-standards (E1-grade materials, low formaldehyde emissions) for imported furniture.
2. Functional Durability:
   • L-shaped 80”x60” desks (to separate work zones: one for monitors/docs, one for client meetings).
   • Built-in lockable storage drawers (for confidential project files, a top priority for the energy sector).
   • Scratch-resistant walnut finishes (to withstand daily use by managers who often handle tools/blueprints).
3. Aesthetic Alignment: Dark walnut wood + matte black accents (matching the firm’s existing office decor, selected via internal stakeholder surveys).
4. Timeline & Scale: Deliver 50 desks within 10 weeks, with packaging that protects against Algeria’s dry, dusty transport conditions.
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3. Customization & Design Process

• Finish & Layout Validation: The team shipped 3 wood-finish swatches (dark walnut, mahogany, cherry) to Algiers; dark walnut was selected for its “durable, professional” look (90% of project managers preferred it in a survey). The L-shaped layout was finalized to fit the firm’s 3m x 3m private offices.
• Prototype Testing: A full L-shaped desk was built and shipped to Algiers for a 7-day trial. A senior project manager noted: “The L-shape lets me keep my project blueprints separate from client notes—no more clutter during meetings. The scratch-resistant finish held up even when I set a metal tool on the desk.”
• 3D Rendering Alignment: MEI YI provided 3D renderings of the desk in the firm’s office layout, confirming the built-in drawers didn’t block doorways or window access (critical for the Algiers HQ’s natural-light design).

4. Production & Quality Assurance

• Production Schedule:
  • Weeks 1–2: Material sourcing (FSC-certified E1-grade dark walnut, scratch-resistant coatings, lockable steel drawers).
  • Weeks 3–8: Mass production (1 line, 8 desks per week—with 2 quality inspectors assigned to check durability).
  • Weeks 9–10: Final inspection, dust-resistant packaging, and freight preparation.
• Rigorous Quality Checks:
  1. Compliance Testing: 10% of desks were tested for E1-grade emissions (all met Algeria’s 0.124mg/m³ limit).
  2. Durability Testing: Each desk’s surface was scratch-tested with metal tools; drawers were cycle-tested 200 times to confirm lock durability.
  3. Finish Inspection: Every desk was checked for uniform dark walnut coloring and seamless matte black accents.

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5. Logistics & Delivery

• Packaging: Each desk was wrapped in 3 layers of dust-resistant film, then placed in reinforced wooden crates (to protect against rough road transport from the port of Algiers to the HQ).
• Customs Clearance: Pre-submitted ISO/E1/FSC documents were shared with Algerian customs 2 weeks in advance—clearing the port in 3 days (vs. the typical 7-day delay for uncertified goods).
• Final Delivery: The 50 desks arrived at the Algiers HQ 1 day early (9.5 weeks total). MEI YI included an Arabic-language assembly guide (with step-by-step photos) and a 6-month warranty for hardware/durability.

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6. Customer Feedback & Project Results

• Team Productivity: 92% of new project managers reported “less clutter and more focus” in their workspaces; one manager noted: “The L-shape lets me switch between project work and client calls without rearranging my desk—saves 15 minutes a day.”
• Client Impressions: 100% of international clients who visited the new offices commented on the “professional, well-equipped” workspaces; a Libyan energy client noted: “Your desks reflect the quality of your services.”
• Durability Performance: After 8 weeks of daily use, no desks showed scratches or drawer malfunctions—critical for the firm’s high-usage needs.
• Cost Savings: MEI YI’s pricing was 30% lower than European imports, freeing up budget for the firm’s on-site safety training program.
• Repeat Partnership: The firm placed a follow-up order for 20 more L-shaped desks 6 weeks post-delivery, to outfit its new business development team.