Full Case Content

1. Client Background

The client is a contractor involved in a school infrastructure improvement project in Guadeloupe. The renovation covered multiple classrooms, requiring the replacement of aging furniture with modern, ergonomic, and long-lasting school desk and chair sets.

After evaluating suppliers, the client selected us due to our experience in school furniture manufacturing, consistent product standards, and ability to handle export projects for educational institutions.

2. Customer Requirements & Project Objectives

During project discussions, the client defined the following requirements:

1. 110 sets of student desks and chairs for standard classrooms.

2. Durable construction suitable for high-frequency student use.

3. Ergonomic dimensions appropriate for middle school students.

4. Moisture- and scratch-resistant surfaces suitable for a humid coastal climate.

5. Simple, practical design that fits classroom layouts efficiently.

Safety, easy maintenance, and long service life were also key priorities.

3. Product Selection & Customization Process

Based on the project needs, we proposed a classroom furniture solution designed for reliability and comfort:

• Material Specification: E1-grade eco-friendly panels for desktops and seats, combined with powder-coated steel frames.

• Structural Design: Reinforced metal tubing to enhance stability and load-bearing capacity.

• Surface Finish: Smooth laminated surfaces resistant to scratches, stains, and humidity.

• Ergonomic Design: Appropriate seat height and backrest support to promote healthy posture.

• Color Selection: Light wood-tone desktops with blue frames to create a bright and student-friendly classroom atmosphere.

• Design Confirmation: Technical drawings and specifications were approved before production.

This configuration ensured balance between cost efficiency and long-term usability.

4. Production & Quality Assurance

The 110 desk and chair sets were produced under strict quality management:

• Raw material inspection

• Welding strength and structural stability checks

• Surface finishing and edge banding inspection

• Dimension consistency verification

• Final assembly and stability testing before packaging

Production was completed within 18 days, meeting the project’s construction schedule.

5. Logistics & Delivery

For shipment to Guadeloupe, our logistics team arranged:

• Export-grade packaging with reinforced protection

• Stackable packing design to optimize container space

• Clear labeling for classroom distribution

• Complete export documentation and shipment tracking

All products arrived safely and in good condition.

6. Customer Feedback & Project Results

After installation in the classrooms, the client reported positive results:

• Improved classroom environment with uniform and modern furniture

• Strong structural stability during daily student use

• Easy-to-clean surfaces, reducing maintenance effort

• Comfortable seating supporting students during long study hours

• Smooth cooperation and reliable delivery

The project’s success has opened discussions for future school furniture needs in the region.