1. Client Background

The client is a local Ecuadorian company operating in the logistics and administrative services sector. As part of their office optimization plan, they decided to upgrade their existing furniture and introduce unified workstation systems to improve workflow efficiency and overall office appearance.

After reviewing multiple suppliers, the client chose to work with us due to our experience in workstation manufacturing, flexible configuration options, and reliable support for international office furniture projects.

2. Customer Requirements & Project Objectives

During the initial consultation, the client clearly outlined their requirements:

1. 15 sets of office workstations for staff work areas.

2. Space-efficient layout suitable for a medium-sized office.

3. Durable construction to support daily work use.

4. Integrated cable management to maintain a clean and organized workspace.

5. Consistent and professional design aligned with the company’s brand image.

They also emphasized ease of installation and long-term maintenance.

3. Product Selection & Customization Process

Based on the client’s needs, we proposed a practical workstation solution:

• Material Selection: E1-grade eco-friendly MDF panels paired with powder-coated steel frames.

• Workstation Design: Modular structure allowing flexible arrangement and future expansion.

• Functional Features: Built-in cable trays and optional privacy panels.

• Surface Finish: Scratch-resistant laminated desktops suitable for office environments.

• Color Choice: Warm wood-tone desktops with grey frames for a balanced and modern look.

• Design Approval: Detailed drawings and specifications were shared and approved before production.

This standardized configuration ensured consistency while controlling costs.

4. Production & Quality Assurance

The 15 workstation sets were manufactured under strict quality control procedures:

• Incoming material inspection

• Precision cutting and edge banding

• Surface finish and color consistency checks

• Frame stability and load-bearing testing

• Final inspection prior to packaging

Production was completed within 9 days, meeting the client’s timeline.

5. Logistics & Delivery

For shipment to Ecuador, our logistics team arranged:

• Export-grade packaging with reinforced protection

• Flat-packed cartons to optimize shipping space

• Clear labeling to support efficient installation

• Complete export documentation and shipment tracking

All products arrived safely and in excellent condition.

6. Customer Feedback & Project Results

After installation, the client shared positive feedback:

• Improved workspace organization and efficiency

• Modern and professional office appearance

• Stable and comfortable workstation performance

• Smooth cooperation and reliable delivery

The client expressed satisfaction with the project outcome and showed interest in future office furniture upgrades.