1. Client Background

2. Customer Requirements & Project Objectives

• Child Safety Compliance: Meet CPSC (U.S. Consumer Product Safety Commission) standards (lead-free materials, rounded edges to prevent injuries) and CAL 117 flammability requirements (mandatory for school furniture).
• Functional Fit: Integrate under-desk CPU storage (to organize computer equipment) and sturdy, height-appropriate stools (for middle school students, 12–14 years old).
• Timeline & Budget: Deliver 500 sets within 10 weeks (before the new school semester) at a cost 10% lower than local U.S. suppliers.

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3. Customization & Design Process

1. Safety Adjustments: Modified desk edges to rounded corners (per CPSC guidelines) and confirmed all materials are lead-free (test reports provided upfront).
2. Functional Tweaks: Added dedicated under-desk CPU compartments (per the district’s request to reduce lab clutter) and adjusted stool height to 18 inches (ideal for middle schoolers).
3. Sample Approval: Sent 2 desk-stool sets to Chicago; the district approved safety, functionality, and finish (white, to match lab decor) within 5 business days.

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4. Production & Quality Assurance

• Production: Allocated 2 dedicated lines for the 500-set order, starting 2 days post-sample approval to meet the 10-week timeline.
• Quality Checks: Conducted 4-tier inspections:
  • Material audit (E1-grade eco-friendly, lead-free panels; CAL 117-compliant upholstery for stools).
  • Safety test (rounded edges, stable desk base to prevent tipping).
  • Durability test (supports 150lbs, withstands daily student use).
  • Assembly check (pre-fitted parts for easy on-site setup).
• Labeling: Applied CPSC/CAL 117 compliance labels (in English) to each set.
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5. Logistics & Delivery

• Freight Partner: Partnered with a school furniture-specialized carrier, handling customs clearance (pre-submitted compliance documents to avoid delays).
• Packaging: Used stackable, damage-resistant packaging to minimize shipping volume (reducing costs for the district).
• Timeline: 500 desk-stool sets arrived at the district’s warehouse in 9.5 weeks (3 days early), with a step-by-step assembly manual (and 24/7 support hotline) for school staff.

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6. Customer Feedback & Project Results

“MEI YI delivered 500 desk sets that check every safety box, fit our labs perfectly, and came in under budget. The early delivery let us set up labs before the semester started—our students and teachers love how organized the space is. We’re already planning to order 300 more sets for high school labs.”

• 100% Safety Compliance: All sets passed CPSC/CAL 117 inspections, with no safety concerns for student use.
• On-Time Lab Launch: Computer labs were fully operational on the first day of school, supporting the district’s digital learning goals.
• Cost Savings: The district saved 14% (vs. local suppliers) on the 500-set order, reallocating funds to STEM software.