1. Client Background

• Paris’s competitive tech talent market meant top candidates prioritized “modern, intentional workspaces” (per the firm’s 2024 hiring survey).
• The company’s client-facing leadership team needed offices that reflected its “minimalist, innovative” brand (clients visited the Paris HQ 2–3 times per month).

1. Lead Times: Quoted 16-week production timelines, which would delay the new leadership team’s onboarding (scheduled for 8 weeks later).
2. Cost & Customization: Local options were 40% over budget, and most only offered 2 finish choices (not aligned with the firm’s light oak + white brand palette).

2. Customer Requirements & Project Objectives

1. Regulatory Compliance:
   • Meet EU E1-grade eco-standards (formaldehyde emissions ≤0.124mg/m³) to align with the firm’s sustainability commitments.
   • Adhere to French NF D60-300 safety regulations (desk stability, edge safety) for workplace compliance.
2. Functional Customization:
   • Desk Dimensions: 75”x36” work surfaces (to fit dual 27” monitors, a laptop, and workflow tools like drawing tablets for product heads).
   • Cable Management: Hidden under-desk slots + rear wire ports (to eliminate visible wires—critical for the firm’s “clean workspace” aesthetic).
   • Storage Solutions: Matching 72” tall open shelving (with 2 closed cabinets for confidential documents + 4 open shelves for brand binders/decor).
3. Aesthetic Alignment:
   • Finishes: Light oak wood (warm, modern) + matte white accents (matching the firm’s logo and existing office furniture).
   • Design Details: Rounded desk edges (softer visual profile) + subtle metallic hardware (brushed nickel, to add a premium touch).
4. Timeline: Deliver 50 desk-and-shelving sets within 8 weeks, in time for the leadership team’s onboarding.
5. Sustainability: Use FSC-certified wood (to align with the firm’s carbon-neutral goals).

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3. Customization & Design Process

• Finish & Hardware Validation: The team shipped 3 wood swatches (light oak, ash, beech) and 2 hardware options (brushed nickel, matte black) to Paris. After a team vote, light oak + brushed nickel was selected—82% of employees noted it “felt both professional and approachable.”
• Prototype Testing: A full desk-and-shelving set was built and shipped to the Paris HQ for a 5-day trial. The product department head (a beta tester) noted: “The dual monitor space lets me map product roadmaps without crowding my workspace, and the cable slots mean I don’t have to untangle wires before client calls.” The shelving’s closed cabinets also received praise: “I can lock confidential product docs but still display our brand materials for visitors.”
• 3D Rendering & Fit Checks: MEI YI provided 3D renderings of the desk set placed in a 2.5m x 2m private office (the firm’s standard size) to confirm layout flow. The team adjusted the shelving’s depth by 2 inches to ensure it didn’t block the office’s window view (a top priority for employees).

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4. Production & Quality Assurance

• Production Schedule:
  • Weeks 1–2: Material sourcing (FSC-certified E1-grade light oak, brushed nickel EU-compliant hardware, NF D60-300-approved steel frames).
  • Weeks 3–7: Mass production (1 line, 10 desk sets per week—with 2 quality inspectors assigned to the line full-time).
  • Week 8: Final inspection, packaging, and freight preparation.
• Rigorous Quality Checks:
  1. Compliance Testing: 15% of units were sent to a third-party lab for EU E1 and NF D60-300 verification—all passed with emissions 20% below the E1 limit.
  2. Functional Testing: Every desk’s cable slots were tested with 3 wires (laptop, monitor, charger) to ensure smooth routing; shelving cabinets were cycle-tested 100 times to confirm lock durability.
  3. Finish & Fit Testing: Each unit was checked for uniform light oak coloring, scratch-free surfaces, and proper alignment (desk edges were measured to ensure 100% consistency in rounding).
• Sustainability Documentation: MEI YI provided FSC certificates for every wood panel, which the firm used to update its carbon-neutral progress report.

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5. Logistics & Delivery

• Packaging: Each desk-and-shelving set was wrapped in 2 layers of scratch-resistant film, then placed in reinforced cardboard boxes with foam corner protectors (to prevent damage during sea transit and European road transport).
• Customs Clearance: Pre-submitted ISO, E1, NF, and FSC documents were shared with French customs 1 week before the shipment arrived—clearing Le Havre Port in 2 days (vs. the typical 5-day delay for uncertified goods).
• Final Delivery: The 50 sets arrived at the Paris HQ 1 day early (7.5 weeks total). MEI YI included a French-language assembly guide (with step-by-step photos) and a dedicated customer support contact (available 9am–5pm CET) for the facilities team.

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6. Customer Feedback & Project Results

• Talent Retention & Onboarding: 100% of the new department heads reported “loving their workspace” in a post-onboarding survey; 2 candidates who had received competing offers noted the office furniture was a “key reason” they chose the firm.
• Client Impressions: 80% of clients who visited the new offices commented on the “modern, polished” workspace—one enterprise client noted: “Your offices feel as innovative as your software.”
• Operational Efficiency: The cable management system cut the facilities team’s “wire organization” time by 90% (no more weekly tidying for executive offices).
• Cost Savings: MEI YI’s pricing was 28% lower than Northern European imports, freeing up budget for the firm’s employee wellness program (a new on-site coffee bar).
• Repeat Partnership: The firm placed a follow-up order for 30 desk sets (with dark walnut finishes) 6 weeks later, to outfit its expanding sales team wing—this time with a 7-week delivery timeline (MEI YI’s flexible production capacity accommodated the request).