1. Client Background

The client is a privately owned company based in Pakistan, operating in the service and administration sector. As part of an internal office upgrade, they planned to replace existing desks with new workstations that could improve organization, employee comfort, and the overall professional appearance of their office.

After reviewing several furniture suppliers, the client chose to cooperate with us due to our reliable manufacturing quality, export experience, and ability to support small-to-medium office furniture orders efficiently.

2. Customer Requirements & Project Objectives

During the initial inquiry, the client shared the following requirements:

1. 10 sets of office desks for individual employee use.

2. Simple and modern design suitable for a corporate office environment.

3. Stable structure and long-term durability for daily work usage.

4. Scratch-resistant and easy-to-maintain surfaces.

5. Standardized dimensions to ensure consistent office layout and spacing.

The client also emphasized cost efficiency while maintaining acceptable quality standards.

3. Product Selection & Customization Process

Based on the customer’s needs, we proposed a practical and cost-effective desk solution:

• Material Choice: E1-grade eco-friendly MDF with a smooth laminated finish.

• Desk Structure: Rectangular desktop with reinforced panel legs for stability.

• Surface Finish: Wear-resistant and moisture-resistant coating suitable for daily office use.

• Color Option: Neutral walnut tone selected to match the existing office interior.

• Design Confirmation: Product specifications and layout suggestions were shared and approved before production.

As the order quantity was relatively small, no sample production was required, which helped shorten the project timeline.

4. Production & Quality Assurance

The 10 desk sets were produced under our standard quality control procedures:

• Raw material inspection before processing

• Precision cutting and edge banding checks

• Surface finish inspection to ensure color consistency

• Stability and assembly testing

• Final quality review prior to packaging

Production was completed within 7 days, meeting the client’s expected schedule.

5. Logistics & Delivery

For delivery to Pakistan, our logistics team arranged:

• Export-standard carton packaging with protective corner guards

• Clear labeling for easy handling and installation

• Consolidated international shipment to reduce logistics cost

• Full documentation support for customs clearance

All products arrived safely and in good condition.

6. Customer Feedback & Project Results

After installation, the client provided positive feedback:

• Improved office organization and appearance

• Sturdy desk construction suitable for daily work

• Smooth surface finish that is easy to clean and maintain

• Efficient communication and reliable delivery throughout the project

The customer expressed satisfaction with the overall cooperation and indicated potential future purchases as the company expands.