1. Client Background

2. Customer Requirements & Project Objectives

• U.S. Compliance: Meet CARB Phase 2 (California Air Resources Board) formaldehyde emission standards (stringent U.S. eco-regulations) and ANSI/BIFMA durability standards for office furniture.
• Branding Alignment: Customize the desk’s trim color to match the distributor’s “neutral luxury” product line (adjusting from standard wood tones to a soft beige + wood grain combo, as shown in the image).
• Inventory Turnaround: Deliver 50 desks within 7 weeks to restock the distributor’s warehouse ahead of Q3 (their peak sales season for executive office furniture).

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3. Customization & Design Process

1. Color Sampling: Provided 4 trim color swatches (aligned with the client’s brand palette) for approval, finalizing the soft beige + wood grain combo.
2. Compliance Pre-Validation: Shared CARB Phase 2 test reports (formaldehyde emission ≤0.09 ppm) and BIFMA load-test documents to confirm U.S. market eligibility.
3. Prototype Review: Sent 1 fully assembled desk to Dallas for on-site quality/design checks (the client approved the finish and functionality within 3 business days).

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4. Production & Quality Assurance

• Production: Allocated a dedicated line for the 50-desk order, starting 2 days post-prototype approval to hit the 7-week timeline.
• Quality Checks: Conducted 3-tier inspections:
  • Material audit (E1-grade eco-friendly panels, CARB Phase 2 compliant).
  • Functional test (smooth drawer operation, stable desktop load capacity ≥200lbs).
  • Finish inspection (uniform trim color, no scratches or defects).
• Certification: Attached ANSI/BIFMA compliance labels to each desk (required for U.S. commercial furniture sales).

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5. Logistics & Delivery

• Freight Partner: Partnered with a U.S.-bound carrier experienced in furniture shipping, handling customs clearance (pre-submitted CARB/ANSI documents to avoid delays).
• Packaging: Used heavy-duty, moisture-resistant packaging to protect the desk’s finish during cross-border transit.
• Timeline: The 50 desks arrived at the Dallas warehouse in 6.5 weeks (3 days ahead of schedule), with a digital assembly guide included.

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6. Customer Feedback & Project Results

“MEI YI delivered exactly what we needed—premium desks that check all U.S. compliance boxes, plus a custom finish that fits our brand. The early delivery let us restock ahead of Q3, and we’ve already sold 28 of these desks to corporate clients. They’re now our go-to vendor for executive office furniture.”

• 100% Market Eligibility: All desks passed U.S. compliance checks, with no issues for resale.
• Peak Season Readiness: The distributor restocked in time for Q3, boosting their executive furniture sales by 22% that quarter.
• Cost Efficiency: MEI YI’s factory-direct pricing cut the distributor’s sourcing costs by 16% vs. local U.S. manufacturers.
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