Full Case Content

1. Client Background

The client is a growing U.S.-based company operating in the consulting and administrative services sector. As part of an office expansion and reorganization, they planned to equip additional work areas with uniform desks that align with their company’s professional image.

After evaluating several domestic and overseas suppliers, the client selected us based on our consistent manufacturing quality, experience with international office furniture projects, and ability to manage mid-sized orders with stable lead times.

2. Customer Requirements & Project Objectives

During the initial inquiry, the client outlined the following requirements:

1. 25 sets of office desks for employee workstations.

2. Modern and minimal design suitable for an open office environment.

3. Durable construction to support daily work activities.

4. Easy-to-maintain desktop surfaces resistant to scratches and stains.

5. Standardized sizing to ensure consistent layout planning.

Cost control and delivery reliability were also key considerations for the project.

3. Product Selection & Customization Process

Based on the client’s needs, we recommended a practical and scalable desk solution:

• Material Specification: E1-grade eco-friendly MDF combined with reinforced metal legs.

• Desktop Finish: Scratch-resistant laminated surface suitable for long-term use.

• Structural Design: Clean rectangular profile with stable frame support.

• Color Selection: The client chose a light oak desktop with black metal legs to complement the modern office interior.

• Design Confirmation: Product details, dimensions, and layout suggestions were reviewed and approved before production.

This standardized configuration helped streamline production and ensured consistent quality across all units.

4. Production & Quality Assurance

The production of 25 desk sets followed our established quality control procedures:

• Incoming material inspection

• Precision cutting and edge finishing

• Surface consistency and color checks

• Structural stability and load-bearing testing

• Final inspection prior to packaging

All desks were completed within 10 days, meeting the client’s project timeline.

5. Logistics & Delivery

To ensure safe delivery to the United States, our logistics team arranged:

• Export-grade packaging with reinforced corner protection

• Flat-packed packaging to reduce shipping volume

• Clear labeling for efficient on-site assembly

• Coordinated international shipping with full tracking support

The shipment arrived on schedule with all items in good condition.