This case presents our cooperation with a Russian hospitality client who purchased 10 sets of customized reception sofas for a mid-scale hotel renovation project. The client required durable, elegant, and comfortable seating that could enhance the hotel’s lobby atmosphere and withstand frequent guest use. MEI YI Furniture provided tailored solutions through professional material selection, design support, and quality-controlled production.
1. Project Background
In early 2025, a hotel owner from Saint Petersburg contacted our team while renovating several public areas of their property. The lobby and reception zones required new sofas that matched the hotel’s modern Nordic-inspired interior design.
After browsing our hospitality furniture catalog, the client expressed interest in our customizable hotel sofa series, especially models featuring solid wood frames and high-density foam for long-term durability. To ensure a perfect match, they asked for detailed material samples and custom color options before placing the order.
2. Identifying the Client’s Requirements
During discussions, the client clarified several important expectations:
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Elegant design suitable for a hotel lobby environment
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Highly durable upholstery, resistant to wear and stains
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Comfortable seating depth and backrest angle for waiting guests
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Color palette: neutral tones such as beige, grey, and olive
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Strong internal structure to support years of continuous commercial use
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Matching coffee tables for the lounge area
Additionally, the hotel requested that all materials meet E1-grade environmental standards, which aligned with our existing manufacturing certifications.
3. Sample Material Review & Design Proposal
To support their selection process, we provided:
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Fabric swatches in several textures (linen, microfiber leather, woven fabrics)
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Wood stain samples for legs and frames
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A 3D render showing how the sofa sets would look in a typical hotel lobby layout
The client chose a grey textured fabric with anti-stain coating and walnut-colored solid wood legs to create a warm and high-end reception atmosphere.
We then prepared detailed CAD drawings and sent them for approval.
4. Production & Quality Assurance
Once the design was finalized, production began in our 25,000 m² MEI YI manufacturing facility. Considering hotel furniture’s heavy daily usage, our QC standards were even stricter than usual.
Key production steps included:
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Kiln-dried solid wood frame shaping
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High-density foam installation with reinforced internal support
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Precise sewing with durability-tested stitching
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Fabric wrinkle resistance and tension testing
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Wood leg finishing with scratch-resistant coating
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Full assembly inspection with weight load tests
Before packaging, each sofa was photographed and shared with the client for confirmation.
5. Packaging & Shipment to Russia
To ensure safe transport over long distances, we used:
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Thick bubble wrap and corner protectors
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Non-woven dust-resistant covers
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Export-grade cartons
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Bottom pallet reinforcement to stabilize the load
The goods were shipped via railway freight, which is a cost-effective route commonly used for cargo from China to Russia.
We provided a full packing list, commercial invoice, fabric test reports, and installation guides to facilitate smooth customs clearance.

6. Installation & Customer Feedback
After receiving and installing the sofas in the hotel lobby, the client shared positive feedback:
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The sofas’ comfort and stability exceeded expectations
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The fabric looked elegant and was easy to clean
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The color matched their modern reception décor perfectly
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Guests appreciated the seating comfort while waiting for check-in
The hotel later requested quotations for restaurant dining chairs and lounge armchairs, planning to continue their renovation in subsequent phases.
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